Meet James
James is a Client Development Associate based in Lake Placid, New York. He joined Mercer Advisors in 2025 after serving as Senior Investment Operations Associate at Northwestern Mutual. James previously held the title of Financial Advisors at Wells Fargo Advisors and advanced to the position of Advisory Operations Manager at Purshe Kaplan Sterling Investments. He finds fulfillment in helping clients work towards a successful financial future. James holds a FINRA Series 66 license and earned a bachelor’s degree in business administration from The College of Saint Rose, where he graduated summa cum laude.
His working style
James is known for tackling challenges head-on. He takes a thoughtful, analytical approach to each client’s specific situation, developing strategies aligned with their financial goals. He listens carefully to client concerns and responds with patience, understanding, and personalized guidance.
James in real life
What keeps you busy outside of work?
As a homeowner, my free time is split between DIY projects and the fitness club.
What makes you tick?
Two things make me tick: solving challenges and helping others. While those passions may seem separate in everyday life, they come together in the work I do for our clients every day.
Why do you like working at Mercer Advisors?
Mercer Advisors has given me the opportunity to work for an amazing team and continue my professional growth. My talented colleagues and collaborative workstyle are a big part of why I enjoy showing up every day.
Meet James’s Teammates
Laura Thompson
Sr. Director, Client Development
What James Says
Laura and I tackle distinct, one-of-a-kind challenges with creative solutions that can benefit everyone involved.
Stacy Reen
Sr. Client Development Associate
What James Says
Stacy has a deep understanding of team procedures and is always willing to share her expertise. Her knowledge, responsiveness, and support make her a trusted resource for colleagues across the team.
Nikki Ivins
Sr. Client Development Associate
What James Says
Nikki brings an exceptional depth of knowledge and experience to the team. When a complex or uncommon client situation arises, she can often provide valuable insights and guidance.
Shannon Gaskin
Regional Vice President
What James Says
Working with Shannon is one of the many reasons I enjoy being part of Mercer Advisors. Her collaborative approach, strong communication skills, and commitment to client service help ensure every new client onboarding experience is smooth and successful.
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