Effective as of February 10, 2023
At Mercer Global Advisors, Inc. (“Mercer Advisors”), our most valuable asset is the relationship we have with our clients. We honor and serve this relationship by maintaining the highest standard of trust and confidence, which includes safeguarding client information. Federal law gives our clients the right to limit some, but not all, sharing of their personal information. Unless an investment advisor is permitted or required by law to disclose client information to nonaffiliated third parties, clients must be given the opportunity to opt out of or prevent such disclosure.
Mercer Advisors Commitment to Privacy
Our clients’ privacy is not for sale. Neither Mercer Advisors nor any of our affiliates (collectively, “Mercer Advisors,” “we,” “our,” or “us”) sells nonpublic personal client information to anyone, for any reason, at any time. Only as permitted or required by law will Mercer Advisors disclose client information to nonaffiliated third parties.
At Mercer Advisors, we hold the confidence and trust placed in us by our clients in the highest regard. Mercer Advisors has taken extraordinary measures to:
- Ensure continuous confidentiality of all client data, including biographical, professional, and financial information
- Ensure the physical and electronic security of all client records
- Protect against any anticipated threat to the security of such records
- Protect against any unauthorized access to such records
Personal Information We Collect
In order to provide one or more of our investment advisory services, we collect clients’ personal information, which may include:
Mercer Advisors may receive additional information about clients from other sources, such as:
- Vendors who assist us in providing clients with our advisory services
- Data providers who may share information about clients’ demographics, interests, and preferences
- Social media platforms
- Public records
- Business partners, such as our solicitors, custodians, or event cosponsors
- Our website, which provides information about pages or screens visitors have viewed, any actions taken (e.g., clicks and data entered) while visiting these pages or screens, and the duration of such access; browser type and IP address; and geographic location
- Existing Mercer Advisors clients who may refer potential clients to us (please do not refer someone to us if they do not consent to their information being shared)
Should a client prefer that Mercer Advisors not share their personal nonpublic information with our nonaffiliated business partners, the client must contact their Wealth Management Team to state that preference. For any client whose primary state of residence (of record) is California or Vermont, Mercer Advisors will not share such information with our nonaffiliated business partners unless the client “opts in” or affirmatively provides consent to do so. However, when a client signs an advisory agreement with Mercer Advisors, the client is, in effect, asserting affirmative consent.
How We Use Client Information
To provide clients with the investment advisory services under their advisory agreement, it is necessary for Mercer Advisors to share client information within the firm and with nonaffiliated companies with which Mercer Advisors has entered into an agreement in order to provide our services and/or products. It is our practice, however, to enter into written agreements with service providers imposing data-protection obligations no less protective than our own.
How We Protect Your Information
Mercer Advisors employs technical, organizational, and physical safeguards designed to protect the personal information we collect, including but not limited to:
- Storing hard copies of client records in a secured room and/or in an alarmed and locked building
- Revoking employees’ access to proprietary data upon termination of employment
- Delivering sensitive information to clients via secure channels (e.g., encrypted email, securely shared folder, client portal)
However, security risk is inherent in all internet and information technologies. We cannot guarantee the security of a client’s personal information if the client provides us with such information via an unsecure channel.
Our services are not intended for use by children under 18 years of age. We collect personal information from minors for Uniform Transfers and Gifts to Minors Act (UGMA and UTMA) custodial accounts. We follow all local legal requirements with respect to collecting and processing minors’ personal information.
Residents of California
Under the California Consumer Privacy Act of 2018 (CCPA), clients who reside in California have unique rights regarding the collection, use, retention, and sharing of their personal information. California residents should visit this page to read our California Consumer Privacy Notice.