Meet Emily
Emily is a Service Operations Associate based in Columbus, Ohio. She joined Mercer Advisors in 2026 through the acquisition of NorthAvenue Financial Advocates, where she served for four years. Emily earned a B.S. in hospitality management from The Ohio State University. She finds motivation in building client relationships and keeping things easy for her clients.
Her working style
Emily is dedicated to delivering a white-glove client experience through transparency, responsiveness, and hands-on support.
Emily in real life
What keeps you busy outside of work?
I spend most of my time with my husband and kids. I also enjoy cooking and baking.
Favorite thing about where you live?
I love the great parks and library systems in Columbus.
Any words you try to live by?
Progress over perfection. I like to focus on improving small things.
Meet Emily’s Teammates
Tracy Friedel
Service Operations Associate
What Emily Says
Tracy is very knowledgeable, and I enjoy going to her with all my questions.
Trista Hill
Relationship Manager
What Emily Says
Trista is kind and calm in every situation. She is the definition of a joy to work with.
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