Jake Ratana

Client Service Specialist

If I’m not making someone’s life better, I’m not doing my job. I help clients feel supported and confident as they pursue their financial goals.

Meet Jake

Jake is a Client Service Specialist based in Walnut Creek, California. He joined Mercer Advisors after serving as a Client Service Associate at Beacon Pointe Advisors. Jake holds the FINRA Series 65 license. He earned a B.A. degree in history from the University of California at Santa Barbara. Jake discovered his passion for finance when he joined the UCSB Investment Connection, later becoming Director of Marketing and Outreach.

His working style

Jake is known for his proactive and detail-oriented approach. He ensures every project starts with a clear understanding of the strategy and requirements, which helps deliver accurate and efficient results. Jake values clear communication and collaboration, often asking the right questions to keep processes smooth and organized. His commitment to precision and client satisfaction makes him a reliable resource for both the team and our clients.

Jake in real life

What keeps you busy outside of work?

I like to keep busy with running, yoga, calisthenics, reading, watching movies, trying restaurants, traveling, and hiking.

What’s one thing you are surprisingly good at?

I can do the splits.

Any words you try to live by?

Discipline is the foundation of success.

Ready to learn more?