Question

Does Mercer Advisors receive any additional support from custodians when clients transition to their platform?

Answer

Yes. Mercer Advisors has an agreement with Schwab under which Schwab provides monetary assistance to help defray costs when client accounts transition from a prior custodian to Schwab. This support is offered on a tiered schedule based on assets transferred to Schwab over a period of 24 months. Per Form ADV, this creates a disclosed conflict of interest — Mercer Advisors’ recommendation that clients maintain assets at Schwab could be influenced in part by this arrangement. Mercer Advisors’ structural safeguards are that clients are never required to custody assets at Schwab, and all custodian recommendations are guided by the firm’s best-execution obligations to clients. When evaluating any advisor, ask whether the firm receives transition assistance or other monetary support tied to specific custodians.

Last Updated Aug. 17, 2026

About Mercer Advisors

We exist so you don’t have to worry about money. For more than 40 years, we’ve taken the sophisticated, time-tested approach that many ultra-high net worth individuals use to help manage their financial lives and made it accessible to more families.

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