Notice at Collection of California Consumers’ Personal Information

In this Notice we identify the categories of personal information, including sensitive personal information, about California residents (consumers) that we may collect; the purpose(s) for which we may collect and use these categories of personal information; whether we sell or share each category of personal information; and the length of time that we intend to retain each category of personal information.

For an explanation of whether this notice applies to you, see our California Consumer Privacy Act Privacy Policy (CCPA). For instructions on how California consumers may exercise their rights under the CCPA, see the Policy and our CCPA Rights Request webform.

IDENTIFIERS

We may collect consumers’ names, postal addresses, IP address email addresses, Social Security numbers, driver’s license numbers, passport numbers, and other similar identifiers from webforms, cookies and other automatic data collection technologies, job applications, HR files, benefit forms, other employment-related records, education records, email, text or chat messages, and audio or video recordings. We may collect this information to provide advertising and marketing services; identify consumers who could be prospective clients; hire applicants; manage employees; administer payroll and benefits; conduct due diligence regarding a product or service; provide or receive a product or service to or from a business; and document inquiries from and interactions with consumers.

CALIFORNIA CUSTOMER RECORDS

We may collect consumers’ names, postal addresses, and telephone numbers from webforms, email, text or chat messages, and audio or video recordings. We may collect this information to provide advertising and marketing services and identify consumers who could be prospective clients.

CHARACTERISTICS OF PROTECTED CLASSIFICATIONS

We may collect consumers’ ages (including dates of birth) and genders from webforms, job applications, HR files, benefit forms, and other employment-related records, education records, email, text or chat messages, and audio or video recordings. We may collect this information to provide advertising and marketing services; identify consumers who could be prospective clients; hire applicants; manage employees; and administer employee benefits.

COMMERCIAL INFORMATION

We may collect information reflecting the purchasing or consuming histories or tendencies of consumers from webforms, cookies and other automatic data collection technologies, benefit forms and other employment-related records, email, text or chat messages, and audio or video recordings. We may collect this information to provide advertising and marketing services; identify consumers who could be prospective clients; and administer employee benefits.

INTERNET OR OTHER ELECTRONIC NETWORK ACTIVITY INFORMATION

We may collect consumers’ browsing histories, search histories, and other information about consumers’ interactions with websites, applications, and advertisements (including our own), as well as about our employees’ interactions with our network systems, devices, email, applications, and platforms, from cookies and other automatic data collection technologies. We may collect this information to provide advertising and marketing services; identify consumers who could be prospective clients; and verify or maintain the quality, safety, security, and integrity of our website.

GEOLOCATION DATA

We may collect consumers’ physical locations and movements from cookies and other automatic data collection technologies, email, text or chat messages, and audio or video recordings. We may collect this information to provide advertising and marketing services and identify consumers who could be prospective clients.

PROFESSIONAL OR EMPLOYMENT-RELATED INFORMATION

We may collect consumers’ job histories, performance evaluations, and other employment-related information from job applications, HR files, benefit forms, email, text or chat messages, and audio or video recordings. We may collect this information to hire applicants; manage employees; and administer employee benefits.

EDUCATION INFORMATION

We may collect a consumer’s grades, credentials or degree attainment, qualifications, and other education-related information from transcripts, certificates, email, text or chat messages, and audio or video recordings. We may collect this information to hire applicants; manage employees; and administer employee benefits.

PERSONAL INFORMATION REFLECTING A BUSINESS-TO-BUSINESS COMMUNICATION OR TRANSACTION

We may collect consumers’ written or verbal communications or involvement in a transaction between consumers and Mercer Advisors from email, text or chat messages, and audio or video recordings. We may collect this information to conduct due diligence regarding a product or service and provide or receive a product or service to or from a business.

AUDIO, VISUAL, OR SIMILAR INFORMATION

We may collect consumers’ voices, appearances, and other physical characteristics from voicemails and other audio recordings, video chat recordings, employee images, and security camera recordings. We may collect this information to provide advertising and marketing services; identify consumers who could be prospective clients; capture consumer inquiries and other communications; document interactions with consumers to ensure quality of services; conduct due diligence regarding a product or service; provide or receive a product or service to or from a business; and ensure the security of our workplaces.

INFERENCES DRAWN FROM OTHER PERSONAL INFORMATION

We may collect profiles reflecting a consumers’ preferences, psychological trends, predispositions, behavior, attitudes, and abilities from webforms, cookies and other automatic data collection technologies, email, text or chat messages, audio or video recordings, and publicly available information. We may collect this information to provide advertising and marketing services and identify consumers who could be prospective clients.

SENSITIVE PERSONAL INFORMATION

We may collect the following sensitive personal information through job applications, HR files, payroll forms, benefit forms, other employment-related records, email, text or chat messages, and audio or video recordings. We may collect this information to hire applicants, manage employees, administer payroll and benefits, and perform other related services:

• Social security number, driver’s license, state identification card, or passport number.
• Racial or ethnic origin, religious or philosophical beliefs, or union membership.
• Personal information about a consumer’s health.
• Personal information about a consumer’s sex life or sexual orientation.

We may also collect the contents of our employee’s mail, email, and text messages where we are not the intended recipient (such as the content of emails that employees send to third parties, which may include personal emails sent using their work email address).

We do not use or disclose sensitive personal information for reasons other than to perform services or provide goods reasonably expected by an average consumer who requests those goods or services.

THIRD-PARTY COLLECTION OF PERSONAL INFORMATION

We allow one of our service providers to collect internet or other electronic network activity information through our website. You can find information about the service provider’s information practices in its privacy policy.

SELLING OR SHARING PERSONAL INFORMATION

We have not sold any personal information to any third party in the preceding twelve (12) months and will not sell personal information until further notice. And we have not sold or shared sensitive personal information with third parties in the preceding (12) months.

We may share the following categories of personal information with third parties:

IDENTIFERS, CALIFORNIA CUSTOMER RECORDS, CHARACTERISTICS OF PROTECTED CLASSIFICATIONS, COMMERCIAL INFORMATION, INTERNET OR OTHER ELECTRONIC NETWORK ACTIVITY INFORMATION, GEOLOCATION DATA, OR INFERENCES DRAWN FROM OTHER PERSONAL INFORMATION

RETENTION OF PERSONAL INFORMATION

We will retain collected information for as long as necessary to fulfill the purposes we have outlined above unless applicable law requires us to do otherwise, which could include retaining the information for at least 5 years after the end of the fiscal year in which we last used the information.