It’s an uncomfortable subject—you don’t like providing services without timely compensation, but you don’t like the act of pursuing patients for money either.

Having outstanding collections should not be an acceptable cost of doing business. You should make changes to your payment policies if you:

• Have accounts receivable over 90 days old
• Have lost patients over financial misunderstandings or collection issues
• Allow patients to leave appointments without full payment or secure arrangements

Operating with the same payment philosophy as other businesses —payment at the time of services rendered—is good business. And you can reduce the possibility of encountering uncomfortable situations by having a clear payment policy and setting up the right systems for automatic collection.

Get started on optimizing your collections process today. We can provide you with informative articles, a calculator on the costs of accounts receivable, and a case study that will show you how important it is to close your collections gap. 

Contact us today to learn more.